SERVICES

Koalas'

Extras we can offer:

With good computer literacy, Graeme writes and manages a number of other web sites including "Search Engine Optimization".

This is an added service over and above the Hospitality Locum service that we are able to offer. We can evaluate your own web site and offer advice regarding improvement where appropriate.

In our previous business roles we have been greatly involved in advertising and web marketing campaigns and feel we have these skills which could be of benefit.



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Relief Management for all types of holiday Accommodation providers:

Having had a considerable number of years in the hospitality industry, we are able to run your accommodation business in the way you would expect, be it B&B, Motels, Lodges, Apartments or Resorts. We may even be able to give you other ideas about how to improve your operation.

We liaise with clientele, all existing staff and suppliers on a day to day basis to ensure a seamless flow-on of all existing routines and procedures. We will only make changes or recommendations if asked to do so and only if we see any areas for improvement.

Every property operates slightly different, so to ensure a smooth handover, we like a familiarization period, (depending on the type of property) usually commencing at least a day or two prior to the owners starting their break. We don't charge the property owners for this part of our services, but we do require accomodation for the night/s at no cost to us.

Due to the nature of the hospitality accommodation industry, it is always a live-in position, hence accommodation and basic daily requirements are expected as part and parcel of the engagement. In most cases, we reside in the resident owners/managers own accommodation.

In the past we have happily looked after the family cat or dog.



Indication of Payment Terms:


  • For most engagements, we usually work on a daily rate plus percentage of turnover (excluding GST and any on-line booking commissions - eg.WOTIF).
  • For an operating term up to 2 weeks, an invoice will be issued on completion of contract, for a direct credit payment to our bank.
  • For a term of engagement longer than 14 days, progress invoices will be given prior to commencement, for weekly payments by direct credit, with final payment when final figures are known on completion of contract, also to be by direct credit to our bank that day.
  • Longer periods are by negotiation.
  • We would also stay on one extra day (or two at no charge to you) to ensure a smooth handover, also at no cost to ourselves for accommodation.
  • We would be commissioned to run your business, as it would normally be operated by the resident owners/managers.