People are more than satisfied with the Relief Management Services we provide:


Your hosts

Your Hosts - Graeme & Lucille

When you first look for relief managers who, let's face it, you are going to put into a position of trust, you don't always have the luxury of using someone whom you already know or have already had previous satisfactory dealings with.

We are able to offer a range of services and we would be pleased to talk to you more about your requirements and how we can help.

Experienced Onsite Management Property Managers can give you the peace of mind you need to properly enjoy your breaks away.


Castle Motor Lodge

Testimonials from our very satisfied customers:



Castle Motor Lodge Motel:


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We are the joint leasehold owners of a busy 32 room motel with a bar and restaurant in Bowen Queensland. It is quite difficult to take a break from this business as the workload is significant given the Restaurant opens at 6 pm, 6 nights per week, and we provide cooked breakfasts [ by the Managers ] for our guests 7 days per week. The work load is demanding, as there is also the day to day running of the motel and the hours are long. It is difficult to find relievers who are willing to take this on and importantly are capable of doing it.

In the aftermath of cyclone Debbie we needed a break and were lucky enough to find Graeme and Lucille. They agreed to take it on for 3 weeks, at a time when our occupancy was high and the early cooked breakfasts were many. We cannot speak more highly of them. They ran the office professionally, feedback from our regular guests was very positive and our staff were highly complimentary. In addition they were prepared to personally cook early morning breakfasts for our guests at 5 am.

The ultimate question every owner asks themselves is "would we have our relieving Managers back". In the case of Graeme and Lucille the answer is a very definite yes.
Feel free to give me a call - 0409 862 666
Russell

On behalf of
Russell & Helen Stephenson
Prue & JJ Graham
Joint Owners
Castle Motor Lodge & Restaurant
6 Don Street
BOWEN, QLD 4805

August & September 2017

The accommodation industry can be very demanding and it is not everybody that can just step into your shoes and offer a service comparable with your own.

Our goals are to deliver hospitality relief services in a professional and courteous manner, giving you the confidence that your business is in capable hands and thus allowing you to fully relax whilst away on holiday without worrying about a thing.

This is why we have listed here some of our original and more recent appointments - you are most welcome to contact any or all of them.


Abadi Villas at Meleny Tropical Retreat

Maleny Tropical Retreat:


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REFERENCE - GRAEME & LUCILLE SIMPSON

When hiring Relief Managers, owners hope that their business can continue to operate in exactly the same manner had they stayed there themselves.

With Graeme & Lucille SIMPSON there is no doubt your business will continue to be managed in this regard. Their attention to detail is impeccable and their attitude to dedication and commitment is unquestionable. We have hired Graeme & Lucille on 3 occasions and scheduled a 4th.

You can be guaranteed your investment will continue to be managed by these professional Relief Managers like it was their own.

We have stayed at Graeme & Lucille’s B&B in New Zealand where tour bookings are very popular. In this capacity they excelled in customer service and people skills.

We are delighted to recommend Graeme & Lucille as Relief Managers. If you wish for more detail, feel free to contact us at Maleny Tropical Retreat.

Ken Bailey
Owner
Maleny Tropical Retreat
540 Maleny Montville Road
MALENY, QLD 5442

November 2007

Springsure Overlander Motel
Overlander Motel BBQ

Springsure Overlander Motel:


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Hi Graeme/Lucille,
No words we can say are enough to say thank you for a Great Couple and Great Relief Managers.

Springsure Overlander has 40 Rooms, busy for Travellers, Miners and Road workers etc, but this lovely couple easily handled the 25 days relieving job when we were away. Talented, Skilled and well organized for everything. They made this 25 days easy for them, while doing the managers work, they still made time to give a hand to our Relief Cook to make sure all meals were all well-presented and to a high quality standard.

After I saw feedback from some of our regular guest and travellers, we were quite surprised that all of this feedback are in a positive way. Before they left I asked them are you Happy for the last 25 Days and they answered me straight away "Yes we are". Are you happy to come back and do the Relief work again soon and they never think twice to say "YES".

Again thank you so much and we are more than happy to recommend Graeme & Lucille as Relief Managers. If you wish for more detail, feel free to contact us at Springsure Overlander Motel


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Dionn & Lorena Dailo
Owner/Managers
Springsure Overlander Motel
10 Eclipse Street
SPRINGSURE, QLD 4722

April 2019

Eyrie Escape

The Eyrie Escape:


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We are delighted to recommend Graeme and Lucille as outstanding locum's for the hosted accommodation industry. They have run our 5 star B&B for short and long periods, whilst looking after our Labrador and 32 acre property with personal care and attention to detail. We returned each time to happy guests, a spotless house, a well kept garden and even all the kitchen utensils were in their usual place.
This couple are a great complement to each other with their skills, go out of their way to provide service, and where asked, give useful tips for improvements to be made.

Peter and June Rogers
Owners.
The Eyrie Escape
316 Brandenburg Road
Bald Knob
PO Box 6117 MOOLOOLAH, QLD 4553

November 2007